I wish there was a video of Nokia VP for Maemo Devices, Ari Jaaksi’s presentation at OSIM World 2009. His nine slides (below) talk about making Open Source more user friendly, how Maemo is inspired by the consumer’s insights, and how Nokia is working with the community from day one. The last slide summarizes it perfectly though:
“We want to concentrate on user experience and work together on things that are generic.
This is how we can create value for our customers.”
Full Slides:

Nice Maemo Summit pics (ahem).